1
00:00:01 --> 00:00:05
- OK bye. <br>- Excuse me.

2
00:00:05 --> 00:00:07
Yes. How can I help you?

3
00:00:07 --> 00:00:11
Could you tell me where the toilets are, please? Is that them over there?

4
00:00:11 --> 00:00:18,500
No, that's the fire escape. The toilets are over here, but they're being cleaned at the moment.

5
00:00:18,500 --> 00:00:23
Can you wait for 15 minutes? If not, there are more toilets on the second floor.

6
00:00:23 --> 00:00:26
That's OK. I'll go to the second floor.

7
00:00:26 --> 00:00:31
Very sorry for the inconvenience. The cleaners are running behind schedule.

8
00:00:31 --> 00:00:34,55
No problem at all. How do I get to the second floor?

9
00:00:34,500 --> 00:00:37
The lifts are at the end of the corridor.

10
00:00:38 --> 00:00:40
Fine. Thanks very much.

11
00:00:40 --> 00:00:42
You're welcome.