Excuse me.
Yes. How can I help you?
Yes, I was just wondering about refunds.
Could you tell me about that?
Do we just show our receipts at the airport, or what? How does that work?
I'm sorry. I don't quite follow the question. Could you repeat that, please?
Oh, sorry. Yes.
My question is about refunds, tax refunds, like on things we buy while we're here.
Can we get a refund on the tax we pay on an item, like at the airport?
Oh, I see. Yes, I understand your question now.
Here we have the KDV, which is what VAT is known as here.
KDV is 18%, which is added to the price of most items that you buy.
So, if you buy an expensive item like a carpet or leather goods
from a shop that participates in the national "Global Refund: Tax Free Shopping",
you are entitled to a refund of the KDV.
Unfortunately, there aren't that many shops participating in the scheme as yet,
but it's always worth asking the shopkeeper if it's possible to get the special KDV refund receipt.
It's best to ask about this before you actually agree to buy the item, rather than after you have made the purchase.
In fact, some shops actually display a blue, grey and white "Tax Free Shopping" sign,
which means that they do participate in the scheme.
Excellent. Thank you very much.
Pleased to be of help. Enjoy your day.