1
00:00:03,163 --> 00:00:04,099
Excuse me.

2
00:00:04,352 --> 00:00:05,602
Yes. How can I help you?

3
00:00:05,751 --> 00:00:07,993
Yes, I was just wondering about refunds. 

4
00:00:08,193 --> 00:00:09,622
Could you tell me about that?

5
00:00:09,822 --> 00:00:13,424
Do we just show our receipts at the airport, or what?&nbsp;<br>&nbsp;
How does that work? 

6
00:00:13,909 --> 00:00:17,850
I'm sorry. I don't quite follow the question.&nbsp;<br>&nbsp;
Could you repeat that, please?

7
00:00:18,050 --> 00:00:19,680
Oh, sorry. Yes.

8
00:00:19,880 --> 00:00:24,921
My question is about refunds, tax refunds,&nbsp;<br>&nbsp;
like on things we buy while we're here.

9
00:00:25,121 --> 00:00:29,168
Can we get a refund on the tax we pay on an item,&nbsp;<br>&nbsp;
like at the airport?

10
00:00:29,511 --> 00:00:32,605
Oh, I see. Yes, I understand your question now.

11
00:00:32,847 --> 00:00:36,762
Here we have the KDV, which is what&nbsp;<br>&nbsp;
VAT is known as here. 

12
00:00:41,220 --> 00:00:45,730
KDV is 18%, which is added to the price&nbsp;<br>&nbsp;
of most items that you buy.

13
00:00:45,730 --> 00:00:49,650
So, if you buy an expensive item like&nbsp;<br>&nbsp;
a carpet or leather goods 

14
00:00:49,850 --> 00:00:54,069
from a shop that participates in the national&nbsp;<br>&nbsp;
"Global Refund: Tax Free Shopping",

15
00:00:54,269 --> 00:00:56,573
you are entitled to a refund of the KDV. 

16
00:00:57,835 --> 00:01:01,943
Unfortunately, there aren't that many shops&nbsp;<br>&nbsp;
 participating in the scheme as yet,

17
00:01:01,943 --> 00:01:07,340
but it's always worth asking the shopkeeper if it's&nbsp;<br>&nbsp;
possible to get the special KDV refund receipt.

18
00:01:08,370 --> 00:01:14,020
It's best to ask about this before you actually agree to buy&nbsp;<br>&nbsp;
the item, rather than after you have made the purchase.

19
00:01:14,618 --> 00:01:19,890
In fact, some shops actually display a blue,&nbsp;<br>&nbsp;
grey and white "Tax Free Shopping" sign, 

20
00:01:19,890 --> 00:01:22,201
which means that they do participate in the scheme.

21
00:01:22,949 --> 00:01:24,217
Excellent. Thank you very much. 

22
00:01:24,731 --> 00:01:26,833
Pleased to be of help. Enjoy your day.